Terms & Conditions

  1. All our stated prices are in GBP Sterling. When you place an order with us it will be accepted when we have successfully received payment in full from you.
  2. All products displayed are subject to availability and we reserve the right to change any offers or prices at any time prior to accepting your order.
  3. We accept different payment cards which include Visa, Visa Electron, Switch, Mastercard, Maestro. Unfortunately you are unable to pay in any other way when using our online store. We can accept payment by cheque in the post but your order will not be accepted until the cheque clears. Alternatively we can take payment over the phone by credit/debit card.
  4. When paying by card you must state the name of the cardholder as it appears on the card, the cardholders address and the 3 digit security code on the reverse of the card. If any of these fields are completed incorrectly the order will not be completed.
  5. MyTeamwear.co.uk provides a safe and secure online payment process and does not store any records of your credit card details. Orders placed on our website are done entirely at your own risk.
  6. If for any reason you are not satisfied with the goods we have provided you, we offer a 14 day period where you are entitled to an exchange of item (not including postage fee), providing the goods are returned to us in the original packaging and that they have not been used in any way and that any further postage costs are met by yourself.  Please note this does not apply to items that have been embroidered.
  7. If you feel you have received faulty goods, we will once again refund your money or offer you an alternative product upon inspection of the item.  Please ensure the item is returned within 14 days of receipt. This does not apply to faults caused by accident, neglect, misuse or everyday wear and tear. We are also unable to exchange or refund individually personalised/embroidered items, unless recieved faulty.
  8. Please note that we are unable to exchange goods or give refunds after 14 days of receipt unless there is a fault with the product and the manufacturer agrees to replace it.
  9. Any information that you provide to us is used solely to verify your order and process your payment. We do not pass on your contact information to any other company. We may contact you from time to time to inform you of any special offers or new products that become available however we will give you the option to unsubscribe to any email literature that we send out.
  10. These terms and conditions do not affect your legal or statutory rights.